Shipping Policy

The delivery fee is calculated during checkout and is delivered using Pgeon based on the delivery location and weight of the item.

Delivery will usually take around 3-5 working days upon receipt of payment.

Shipping delays should be expected during peak period or holiday seasons.

Deliveries can be tracked using Pgeon’s tracking code on their website. The tracking code will be emailed to you once the item has been picked up by Pgeon.

Camp5 is not responsible for any delay or failure to deliver your items or order caused by the following events outside of our circumstances beyond our control.

If any unforeseen circumstance should occur during the delivery period we will notify you as soon as possible and work our best to resolve the issue.

If you have not received your tracking link or if your items were not delivered within the delivery period please email us at shop.online@camp5.com and provide a copy of your payment receipt.

For local pick-up please view Camp5 1utama’s opening hours and address to pick-up the goods ordered and paid via our online shop.